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TERMS AND CONDITIONS

By using MerxGroser, you agree to the following terms and conditions:

  1. Acceptance of Terms: By accessing this website or placing an order, you confirm that you accept these Terms & Conditions, along with our Privacy Policy, Return Policy, and Shipping Policy.
  2. Eligibility: You must be at least 18 years old or using the site under the supervision of a parent or guardian. For business purchases, you may be required to provide a valid business name or GSTIN.
  3. Account Responsibility: You are responsible for all activity under your account and for keeping your login details confidential. We reserve the right to suspend or terminate your account if misuse or fraud is suspected.
  4. Product Information: We strive to ensure all product details are accurate. However, we do not guarantee that descriptions, pricing, or product images are free of errors. We may cancel or modify orders if such errors are found.
  5. Pricing & Payments: Prices may change without notice. All prices are listed in [INR/USD] and may include or exclude applicable taxes as mentioned. We accept credit/debit cards, UPI, net banking, and wallet payments via secure gateways.
  6. Order Processing & Shipping: Orders are typically processed within 1–2 business days. Delivery time and charges vary based on your location and order size. Refer to our Shipping Policy for full details.
  7. Cancellations, Returns & Refunds: Orders can only be cancelled before dispatch. Returns are allowed under specific conditions outlined in our Return & Refund Policy. Refunds are processed to the original payment method after inspection.
  8. Wholesale Orders: For bulk orders, pricing, delivery, and returns may vary. MerxGroser reserves the right to approve or reject wholesale pricing or account requests.
  9. Intellectual Property: All content on this site—including text, images, and branding—is owned by MerxGroser and protected by law. You may not reproduce or use our content without written permission.
  10. User Conduct: You agree not to violate any laws, misrepresent your identity, use the website for illegal purposes, or introduce harmful software or content.
  11. Limitation of Liability: MerxGroser is not liable for indirect, incidental, or consequential damages arising from your use of the website or any purchased products.
  12. Modifications to Terms: We reserve the right to update these terms at any time. Continued use of the website constitutes acceptance of any changes.
  13. Governing Law: These Terms & Conditions are governed by the laws of Karnataka, INDIA, without regard to conflict of law principles.